Cookie Policy

To provide the best user experience and to make full use of the personalised features on our website, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Cookies are not harmful and do not store sensitive information such as your name, address or payment details.

You can view all of the first and third-party cookies we use on our website and clicking the green padlock symbol in the URL bar. You can manage the cookies we use in your browser settings.

What cookies do we use?

Strictly necessary cookies

These cookies are generally used to store a unique identifier to manage and identify you as unique to other users currently viewing the website, in order to provide you with a consistent and accurate service.

We use these to remember previous actions (e.g. entered text) when navigating back to a page in the same session, managing logins and other security features, and to route visitors to specific versions of a site and to remember items put into an online shopping basket.

Functionality cookies

These cookies will typically be the result of something you do but might also be implemented in the delivery of a service not explicitly requested but offered to you. They can also be used to prevent you being offered a service again that had previously been offered to you and rejected.

We use these to remember settings such as layout, font, preferences, colours; to remember a choice such as not to be asked again to complete a questionnaire or consent to cookies; to provide information to allow an optional service such as a live chat session or to fulfil a request from you to submit a comment.

Targeting or advertising cookies

These cookies contain a unique key that is able to distinguish individual users’ browsing habits or store a code that can be translated into a set of browsing habits or preferences using information stored elsewhere. Cookies may also be used to limit the number times a user sees a particular ad on a website and to measure the effectiveness of a particular campaign.

We use these in a number of ways, including online through managed social media presences, and on other unaffiliated sites. To understand how our advertising campaigns are performing, we may collect certain information via our sites through our advertising service providers. We or our suppliers use several common online tracking tools to collect this information, such as browser cookies, web beacons and other, similar technologies. The information we collect includes the IP addresses, the number of page visits, pages viewed via our sites, search engine referrals, browsing activities over time and across other websites following your visit to one of our sites or applications, and responses to advertisements and promotions on the websites and applications where we advertise.

We also use certain information to:

  • Present tailored ads, including banner ads and splash ads that appear as you log-in or off of your online accounts via our website
  • Identify new visitors to our website
  • Recognise returning visitors
  • Advertise on other websites and mobile apps not affiliated with us
  • Analyse the effectiveness of our advertisements and email campaigns
  • Better understand our audience, customers, or other site visitors, and determine whether you might be interested in new products or services.

Online advertising cookies

We use cookies and similar technologies for online advertising.

You can prevent Google’s collection of data generated by your use of the sites (including your IP address) by downloading and installing a browser plugin

Local and session storage

You can delete local storage, session storage and database storage in the same way that you delete cookies.


You cannot delete pixels but you may be able to disable them by disabling cookies or by using browser add-ons or extensions. Some pixels in emails can be disabled by selecting an option in your email application not to download images.

To give or withdraw consent to cookies, please adjust your browser settings. Most advertising cookies are "third party" cookies and you can block them in one go using your browser settings.

There are different browsers and manufacturers upgrade them frequently. The best way to get the right instructions is to go to the manufacturer's support page and search for the browser name and your cookie query.